Pa-Zed.com promises to provide you with the best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package is delivered to you intact and on time by our delivery partner. Just proceed with your order and we’ll do the rest.
Tracking my order
You can track your order in two ways:
Clicking on the ‘track your order’ link given in your order confirmation email, or
Entering your order number on this page https://www.Pa-Zed.Com/track/
Click here for information about expected delivery timeline. In case you face any difficulty, you can email us anytime at customercare@Pa-Zed.Com or call us at 0977355431 or 0973547434
Making payment means accepting the delivery. Therefore, it is not possible to open products bearing a manufacturer’s seal, reject and send them back with the same driver (this can only be done before opening the package). Should you wish to return such products, you will have to follow the return process as defined in our return policy here
Thanks for stopping by! All you need to know about our delivery times can be found right on this page:
- The delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you.
- Business days are from Monday to Friday, and do not include weekends or public holidays. For example a Pa-Zed.Com order placed on Monday for ZONE A will arrive between Tuesday and Friday. The same order placed on Friday would arrive between Saturday and Wednesday the following week.
Business days are from Monday to Friday, they DO NOT include weekends or public holidays. Nevertheless, we do attempt delivery on Saturdays.
Therefore, in most cases a Pa-Zed.Com order placed on Monday from Lusaka will be delivered between Tuesday and Friday. The same order placed on Friday from Lusakawill be delivered between Saturday and Wednesday the following week.
This applies for orders placed before 2pm. If you chose to pickup form our shop instead, your item will generally be available for collection within 1-4 business days.